Accessibility

Sight

For blind or partially sighted patients the receptionist will advise the patient when their appointment is due and then they will be escorted to their appointment. Please advise reception upon arrival if you require assistance. Practice leaflets are available in large print on request.

Hearing

A hearing loop assists deaf patients as well as those with partial hearing without compromising conversation confidentiality. It removes unwanted background noise picked up by a hearing aid. A visual display is used to alert patients that their consultation is ready to commence.

Language

A touch screen booking in system is in use that allows patients to announce their arrival. This also works in languages other than English. Interpreters can be arranged on request with prior notification. Please note, consultations are generally provided in English unless other arrangements have been made.

Mobility

All our consulting rooms are on the ground floor and we have recently installed a new patient entrance with an automated door, to assist patients in wheelchairs or those using other mobility aids.

Coronavirus (COVID-19)

Stay at home for 7 days if you have either:
– A high temperature – you feel hot to touch on your chest or back
– A new, continuous cough – this means you’ve started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.
NHS 111
Government Stay At Home Guidance
NHS Information Page