Telephones are answered between 8.00am – 6.30pm Monday to Friday. Outside of these hours, calls are either transferred to our Out of Hours service (Mastercall) or you will hear a message asking you to dial NHS 111.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.